Privacy Policy

Last Updated: 1 October

At Digy Cash, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you access or interact with our digital wallet platform at https://digy.cash.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of data:

1.1 Personal Information

  • Full name

  • Email address

  • Phone number

1.2 Transactional Data

  • Deposits, withdrawals, transfers, and other account-related activities

1.3 Technical & Device Information

  • IP address

  • Browser or device type

  • Access and usage logs

2. How We Use Your Information

Your information enables us to:

  • Provide, maintain, and improve our wallet services

  • Secure your account and prevent fraud or unauthorized activity

  • Comply with legal, regulatory, and compliance obligations

  • Offer seamless user support and platform functionality

We process your data strictly for legitimate and operational purposes.

3. Data Security

We employ robust security measures to protect your information, including:

  • Industry-standard encryption

  • Firewall protection

  • Two-factor authentication (2FA)

  • Continuous monitoring for suspicious activity

While we take every reasonable step to protect your data, no digital platform is 100% immune from risks. We remain committed to maintaining the highest security standards.

4. Third-Party Sharing

Digy Cash does not sell, lease, or rent your personal information.

Your data may be shared only under the following conditions:

  • Regulatory or Legal Requirements: When requested by government or law-enforcement authorities

  • Trusted Service Providers: Payment processors and verified partners who assist in delivering our services

All partners adhere to strict data security standards.

5. Your Rights

You have the right to:

  • Access the personal information we hold

  • Request corrections or updates to your data

  • Request deletion of your data where legally applicable

  • Withdraw consent for certain types of data processing

We will respond to all rights requests in accordance with relevant laws and regulations.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance platform performance

  • Improve your browsing and transaction experience

  • Analyze usage trends

  • Personalize site features

You may manage or disable cookies in your browser settings, although doing so may limit certain functionality.

7. Policy Updates

This Privacy Policy may be updated periodically to reflect improvements or changes in our services, legal requirements, or security standards.
Any significant updates will be clearly communicated on https://digy.cash.

8. Contact & Support

For all questions, concerns, clarifications, or privacy requests:

📌 Users must be logged in to their Digy Cash account and open a support ticket directly from the platform.
This ensures secure communication and proper verification of user identity.

Support Portal: https://digy.cash

We do not process privacy inquiries sent outside the official support system.